Not happy with your current letting agent? Switching to CastleBrae is far simpler than most landlords expect — and we handle almost all of it for you. You don't need to deal with awkward conversations, complicated paperwork or worrying about a gap in cover. Just give your current agent notice that you're moving to us, and we'll take care of everything else.
Landlords come to us for all sorts of reasons — frustration with poor communication, hidden fees, a lack of local knowledge, or simply feeling like just another number on someone else's books. Whatever the reason, switching to CastleBrae means joining West Lothian's number one letting agent, with 20 years of experience and thousands of landlords who have trusted us to manage their properties over the years.
Get in Touch
Tell us a little about your current arrangement — your property, your existing agent and your tenancy situation — and we'll talk you through exactly what the switch will involve for you.
Give Notice to Your Current Agent
This is the only thing we need from you. Simply notify your current agent that you're moving your property to CastleBrae, in line with the notice period in your existing agreement.
We Coordinate Everything Else
From here, we take over. We'll liaise directly with your current agent to arrange a smooth handover — gathering everything from tenancy documents and deposit details to compliance certificates and tenant contact information.
We Manage the Handover Date
We coordinate the timing carefully so your management transfers across seamlessly, with no gap in cover. Your tenant continues to be looked after throughout, often without even noticing a change has happened.
You're Properly Managed, and Properly Home
Once the switch is complete, your property is fully set up under your chosen CastleBrae service and you can simply enjoy knowing your property is managed properly, exactly the way it should be.
Will there be a gap where my property isn't managed?
Do I need to deal with my current agent myself?
Will my tenant be affected by the switch?
What about my tenant's deposit?
How long does the switch take?
Will I be charged anything by CastleBrae to switch?
