What our customers say.

We're very proud that much of our business comes through personal referral and recommendations, but don't just take our word for it:

Extremely efficient service from the outset.   Having spent over a year with another agency who never returned calls and took weeks to tranfer funds, your prompt response and willingness to help was so refreshing.  Thanks to everyone.

K. Graham, Toronto 

Thank you for finding our new tenant so quickly.  After 18 months trying to sell we only wish we'd decided to rent out sooner. 

A & R Forrester, Mid Calder 

Honest, friendly and very helpful...Good quality lets offered. Will definitely use again.

S. Crawford, Musselburgh 

A flawless service from start to finish. 

 C. Preston, Broxburn

Having not lived in a rented property for 25 years and unsure of the process, the friendliness and professionalism we received from Castlebrae far outstripped any other rental agent we spoke to. If we rent again between house moves Castlebrae will be our FIRST contact.

B & K Lindsay, Bellsquarry 

"Outstanding Service"! During a very stressful time of my life they made finding my new home a fast and friendly experience, couldn't have wished for a better service. 

 J.P, Livingston

I was delighted with the service Castlebrae provided and wouldn't hesitate using them again. Our letting agent was very pleasant and also very helpful. I can't think of any problems we had that weren't dealt with promptly and efficiently.

G. Gourley, Livingston 

First time I have ever had to use a letting company and it was the easiest experience. Very courteous staff who always answered any queries I had quickly and professionally.   I have already recommended  you to a couple of my friends.  Many thanks to all !

 S. Moore, Livingston

 We found this was a great service. The properties advertised were all top class and a friendly, professional service was provided.

  I & B Furley, Livingston   

We would like to say a huge thank you for not only finding us the perfect property, but also for the speed and efficiency in dealing with all our queries. As first time letters, Castlebrae tirelessly answered our questions and have been so honest and open at every turn.  Love the feel to the business and the continuity of care given to each and every let.

H Ross, Livingston

The agents from Castlebrae really understand property and letting. We have been delighted with the quality of service and how quickly our new tenants were found. Friendly, helpful and approachable.

 S Smith, Edinburgh 

The help and advice from Castlebrae Letting in dealing with a difficult transfer from an incompetent Managing Agent, was most reassuring.    Their attention to detail and execution of promised actions was refreshing.   Since our transfer they have continued to maintain this exceptional standard.   We would thoroughly recommend them to any landlord letting in the West Lothian area.

C Phillips, Berkshire 

I am happy with the performance shown by Castlebrae Letting.  It was by far the agency that replied faster to my queries regarding the flats I was considering and they were always eager to help with all of the numerous issues that arise when moving home from a different country.

A Dopino, Barcelona

The service and keeping in touch with updates, were all excellent.  Also having funds transfered into my account swifty as some letting agents take weeks and need to be chased up.   I will be using your company in the future where I know everything is done to a high standard and good customer service. 

A Rennie, Whitburn

Thank you so much for taking the time to go through all the paperwork with me.   As a new landlord its a bit of a mine field and I found your help invaluable.   Our tenants have settled in well and appreciate your prompt response to the boiler.

P Walker, Linlithgow

Really happy with my flat, its great.   Thanks for everything would definitely recommend you to my friends.

C & J Higgins, Bathgate

I would like you to know how much I appreciate the time you took with my new tenants.   Being new to the country I know they found it difficult to understand much of the legal side of things and have told me how helpful and friendly you were. 

D Barclay, Livingston

Thanks for your efficient service. 

E Forbes, Livingston

I was tearing my hair out with the other agent I used because no-one ever called you back and they were so slow with payments.   Keep up the good work and thank you.

M Oliver, Kent